Asset Management, IT inventory and Helpdesk:
Full control of infrastructures with a global solution that makes sense.
|
|
Pytheas publishes the new
PYTHEAS Service Desk v4.0 release
This new release is :
- Faster: shorter access times
- More powerful: new interfaces, better functional coverage
- Easier to use
This new version is ITIL v.3
compliant, and uses up-to-date technologies like .Net and web
services.
Please get in touch with our sales department. We will be happy
to provide more information. |
|
|
Administration
|
Integration with major standard tools, such as
Criston Précision V, Landesk, SiNETiS SysPackage, Microsoft SMS, ca UAM, Novell Zenworks:
- Remote distribution
- Remote control
- Software patch tracking
- Data access security
|
Supervision
|
|
Technical
|
- PC and server inventory...
- Network equipment inventory through SNMP
- PDA assisted inventory (first inventory and bar coding)
- Data transfers from various directory applications: Active Directory, LDAP,
NDS
- Communication through company e-mail server
|
Management
|
- IT and standard asset stock management
- Service Desk
- Incident management : Call center, call logging
- Priority management
- Service level (SLA) management
- Change management
- Configuration management
- Financial tracking
- Consumable item tracking
|
 |
The global PYTHEAS solution
Full interoperability between all implemented functionalities. |
|
